Support
Contact Us
Have a question, found a bug, or want to share feedback? We'd love to hear from you.
Email Supportdaniel@aktivamedia.com
We typically reply within 1–2 business days.
Frequently Asked Questions
How do I check in a habit?
Swipe down from the homepage to your habit slide and tap the check-in button on the right side. You can also tap the checkbox on the homepage tile for a quick check-in.
How does the streak work?
Your streak counts consecutive days you've completed a habit. Missing a day resets it to zero, but your total days completed are always preserved. Streak shields can protect your streak if you miss a day — you earn one every 14 consecutive days.
What are the growth stages?
Each habit progresses through 6 stages based on your streak: Spark (0-6 days), Ember (7-13), Fire (14-29), Blaze (30-59), Inferno (60-99), and Legendary (100+). Tap the growth icon on any habit to see your journey.
How do I use the focus timer?
Swipe left on any habit slide to open the focus timer. Start the timer, and when you're done, tap the checkmark to log your time. You can also manually log time via the "+ Log Time" button.
Can I change my reminder time?
Yes! Edit any habit (tap the edit button on the habit slide) and scroll to the reminder section. You can set a custom time for each habit.
How do I delete my account?
Go to Settings (tap the ••• menu on the homepage) and scroll to the bottom. Tap "Delete Account" to permanently remove all your data.
How do I restore my Pro purchase?
Habitino Pro is a one-time lifetime purchase tied to your Apple ID. Open Habitino → Settings → Restore Purchases on any device signed into the same Apple ID.
How do I request a refund?
Purchases are processed by Apple. Request a refund at reportaproblem.apple.com or through your App Store purchase history.
Report a Bug
Found something that doesn't work right? Please email us at daniel@aktivamedia.com with a description of the issue and your device model. Screenshots help!